Behind the scene

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Finding the right dog walker is not always easy, particularly if you want to maintain the same routine for your best friend.

Walking a dog might sound like a simple job but there’s so much more to it behind the scene.

A good dog walker will never walk a dog that haven’t seen before.

Elena’s Happy Paws always book a first free of charge consultation with every customer. This is an essential part of the booking process. We take this opportunity to know each other and to talk about your dog routine and your expectations.

The insurance is absolutely paramount to protect everybody – dog walker, your dog and the general public.

Elena’s Happy Paws is covered by Pet Business Insurance which includes : Public Liability, Care Custody and Control, Non Negligent cover and Loss of your keys just in case I misplace them.

A DBS check offers extra reassurance that your dog walker has not been in trouble with the law. Elena’s Happy Paws is DBS checked as standard.

Elena’s Happy Paws is GDPR compliant. I won’t retain personal data for any longer than is necessary for the purpose it was obtained for. Information about your home and pets is never passed to third parties.

Elena’s Happy Paws will go through the service agreement with you during the consultation if you haven’t already read and agreed to this prior to the meeting.

I also perform a behaviour assessment of your dog through observations and by asking you questions about them such as how they react to other dogs. This help me to build up a profile of your dog so that we can better meet their needs and tailor their walks accordingly.

Elena’s Happy Paws work out the booking slot with you in advance either on the first meeting or by email or phone and also by your personal pet app if you want regular walks.

Yes, with Elena’s Happy Paws you have your own individual pet app. All walks are recorded by GPS and notification is sent directly to you by email or text showing you:

•Real time route map;

•Photos and videos;

•Collecting and dropping off times;

• House visits.

Elena’s Happy Paws will always walk you dog on lead on all public areas as a respect for others and their need for space.

Elena’s Happy Paws will always be respectful of your home especially on a wet day. I will always towel down your dog before letting them back into the house.
ELENA’S HAPPY PAWS is here to support and to help you Monday to Sunday, inclusive bank holidays, various hours.
Contact me today to book your free first meeting:
☎️ 07765361438
elenashappypaws@yahoo.com
www.elenashappypaws.com

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